Simply stated, our Patient Representative Department is here to represent the patient. Titus Regional Medical Center is devoted to providing patient-centered care. Our ultimate goal is to provide you with the best healthcare and medical service possible. Many times we exceed expectations. Every now and then, however, we may fail to meet our patients' or families' expectations. We want to learn from your experience, good or not so good. The Patient Representative has the authorization to extend your compliments or to look into your complaint.If you have a concern, we will work to resolve your issue in a neutral manner with all involved parties.

You may contact the Patient Representative during your hospitalization by dialing extension 6060 Monday - Friday from 8:00 a.m. - 4:00 p.m.

You may also visit our office on the 2nd floor, across from the Visitors Elevator and the Medical Records department. We are here to enhance your hospitalization experience by ensuring your voice does not go unheard.

Your comments are very important to us as we strive to increase patient satisfaction and provide you with very good care while at Titus Regional Medical Center.